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Controversies
Verizon has been involved in various public controversies.
On December 22, 2004, mail servers at Verizon.net were configured not to accept connections from Europe, by default, in an attempt to reduce spam email. Individual domains would only be unblocked upon request.
On May 11, 2006, controversy arose when USA Today revealed that Verizon, along with AT&T Inc. and BellSouth, had turned over the call records of millions of U.S. citizens to the National Security Agency. Verizon flatly denied turning over records to the government, but did not comment on whether MCI, which it had acquired in January, had done so. On October 12, 2007 the company admitted in a letter to the United States House Committee on Energy and Commerce that it had turned over customer information to the FBI and other federal agencies of the U.S. government approximately 94,000 times from January 2005 to September 2007, providing such information 720 times without being presented with a court order or warrant.
In September 2007, Verizon Wireless initially refused to make their mobile phone network available to NARAL Pro-Choice America for a program which allows people to sign up for pro-choice text messages, on the grounds that they had the right to block "controversial or unsavory" messages. They subsequently reversed the decision, saying "It was an incorrect interpretation of a dusty internal policy, that ... was designed to ward against communications such as anonymous hate messaging and adult materials sent to children." and that Verizon has "great respect for this free flow of ideas."
The 2008 sale of landline operations in Northern New England to FairPoint Communications raised questions. The parties had to work with the governments of Maine, New Hampshire and Vermont to ensure the sale went forward.
Environmental Record
Verizon has developed an Environmental Health and Safety Policy and Energy Conservation and Recycling programs. Their Energy Conservation program works towards reducing GHG emissions, and its environmental impacts and energy costs. By using Fuel cells, Micro Turbines, and Hypalon roof, Verizon is helping curb energy use. By using paper-free billing, Verizon reduces paper usage. Verizon also collects used wireless phones or equipment to recycle.. The Verizon Business tree-planting program encourages signing up for paper-free billing, and the Verizon Telecom plan that has added 100 energy-efficient hybrid-engine sedans for its fleet of service vehicles. Verizon Wireless' Hopeline Program recycles no longer used cell phones to help victims of domestic violence. The company is reducing the amount of greenhouse-gas emissions by approximately 334,000 metric tons every year through energy conservation and recycling.By using thin client computers, energy consumption has reduced by about 30 percent. Verizon uses NightWatchman, a software that lets managers turn computers on and off remotely. The company is working towards using Sun Ray technology in all of their call centers. This could potentially lead towards $1 million per year in (power) cost savings. According to the EPA, Verizon is the only telecommunications company that has accurate energy data. They have conducted energy audits over 535 buildings, and have installed load profile meters in 100 location.
Verizon services
Voice
Verizon provides several different types of land line services - standard POTS (Plain Old Telephone Service) service as well as VoIP (Voice Over Internet Protocol) and optical fiber line services. In addition, Verizon offers long distance services. Verizon also offers a product that is a joint venture with Microsoft called "Verizon Web Calling", a type of VoIP service used within Windows Live Messenger
Voicemail
Verizon provides Verizon Voice Messaging — voicemail service for residences and businesses.
Wireless
For Verizon's wireless division, see Verizon Wireless.
Verizon VoiceWing
Verizon VoiceWing is a Voice over IP (VoIP) service offered Deltathree and resold by Verizon that offers phone service over a broadband Internet connection. A DSL, cable, or Verizon FiOS Internet connection, a regular telephone, a router, and a telephone adaptor are required for service.
Video
Verizon launched its FiOS Video service in Keller, Texas on September 22, 2005. FiOS TV uses an optical fiber network to deliver more than 330 total channels, more than 180 digital video and music channels more than 20 high-definition channels, and 1,800 video-on-demand titles.Verizon also provides DIRECTV service as well.
Data
Verizon provides DSL (Digital Subscriber Line) Internet service in many areas where it offers phone service. See Verizon Online DSL.
Verizon recently began offering FTTP (Fiber to the Premises, or Fiber to the Home) to some subscribers. Verizon calls this "FiOS".
According to the non-profit spam monitoring organization Spamhaus, Verizon has the largest number of known spammers of all networks worldwide (as of August 2, 2007).
Verizon DSL currently requires a computer running Windows to perform a standard installation, but this is only during initial setup of the DSL modem. Manual workarounds are possible with other operating systems as long as a web browser supporting javascript is available.
Directory operations
The Yellow Pages business of Verizon known as SuperPages, and is a Texas-based sales, publishing and related services with 1,200 directory titles and a circulation of about 121 million copies in 41 states. The web site receives approximately 17 million visitors a month. It had an operating revenue of $3.6 billion in 2004 and employs 7,300 nationwide. In a move to leverage against higher traffic sites, Superpages linked up with Google to provide search advertising services to its millions of listed businesses. SuperPages will offer its advertisers the ability to bid for Google search terms.
With an estimated $17 billion in assets, Verizon has spun-off the business unit to finance its expansion in wireless and high-speed Internet services. Verizon would not be the first Baby Bell to rid itself of its directory publishing operations; Qwest sold off its QwestDex directory services to become Dex Media, and Illinois Bell, now known as AT&T, sold its directory operations to R. H. Donnelley in 1990 ("AT&T Yellow Pages published by R. H. Donnelley").
See also
- Airfone — Air-ground radiotelephone service offered by Verizon
- AirTouch
- Verizon SmartPark — Advanced Telecommunications Services
- Verizon Wireless
- Idearc
- Playlinc
- Verizon Business
Sponsorships and Naming Rights
- The Verizon Sports Complex in Lake Placid, New York where the bobsleigh, luge, and skeleton track is located.
- The Verizon Center in Washington, DC.
- The Verizon Wireless Arena in Manchester, NH.
- Verizon Wireless Amphitheatre/Verizon Wireless Music Center in various cities across the U.S., including Irvine, CA, Charlotte, NC, and Virginia Beach, VA.
- Verizon IMAX Theater inside Jordan's Furniture stores in Natick, MA and Reading, MA
- Verizon Heritage PGA Tour FedEx Cup event in Hilton Head Island, South Carolina
Corporate governance
Current members of the board of directors of Verizon Communications are Richard Carrión, Robert Lane, Sandra Moose, Joseph Neubauer, Thomas O'Brien, Hugh Price, Ivan Seidenberg, Walter Shipley, Carlos Slim, John R. Stafford, and Robert Storey. The above list on this page is a frequent target of "pranks" by employees at Verizon call centers, so please refer to the official Verizon Corporate Governance site for the most accurate and up-to-date information.
Verizon's competitors
Broadband
- AT&T
- Cablevision
- Comcast
- Embarq
- Qwest
- RCN
- Time Warner Cable
- Charter Communications
- Insight Communications
- Cox Communications
Television
- Comcast
- Time Warner Cable
- Dish Network
- DirecTV
- Charter Communications
- Cox Communications
- Cablevision
- RCN
- Insight Communications
Wireless service
- Alltel (In process of acquisition by Verizon)
- AT&T
- Sprint Nextel
- T-Mobile
Literary references
- On the first page of Stephen King's novel Cell , about a wildfire of murderous insanity spread by cellphones, King quotes the famous line from the Verizon Wireless TV ad campaign: "Can you hear me now?"
- In the satirical magazine Mad , Verizon is portrayed in many articles as a faulty, often unreliable phone.
References
- ^ The current company named Verizon was founded in 1983 as RBOC Bell Atlantic. This company purchased GTE in 2000, changing its name to Verizon Communications.
-
^
Verizon Communications Investor Quarterly 4Q2006
, Verizon Communications
, <http://investor.verizon.com/financial/quarterly/vz/4Q2006/4Q2006.PDF>
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